This website is operated by Elastotec Pty Limited (ACN 137 437 239) (“we” or “us”). We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.
What information do we collect?
At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you want us to provide you with information. We may gather the following information about you when you use this website:
- Name
- Email address
- Telephone number
- IP address (a unique identifier for your computer or other device)
- Mobile device ID
- Information provided by you in relation to submitting a job application to us (this may include sensitive personal information e.g. ethnic origin)
How do we use it?
We will use your personal information in the following ways for the following reasons.
We will use your personal information to:
- Provide you with information that you have requested e.g. a newsletter, bulletins.
- Respond to specific queries you may raise regarding Elastotec
- To deliver the best online experience by understanding how you use our website to provide you with better ways of accessing information
We use that information to ensure:
- Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
- Our legitimate interests – we use your personal information to help us to deliver the best online experience to you and other website users.
- Our legitimate interests – we use your personal information to assess your job application, and to keep you updated throughout the application process.
We do not pass your information to third parties.
For how we use your information that is collected using cookies and similar technologies please see the “Cookies” section below.
How do we use your information for marketing?
We will only provide information to you that you have asked for via the website.
How long do we keep your information?
We will keep your information for a period of 24 months.
What are cookies?
In some cases, we may also collect your personal information through the use of cookies. When you access our website, we may send a “cookie” (a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, determine which areas of our website were visited and measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.
We may log IP addresses (electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.
What do we use cookies for?
Cookies fall into one or more of the categories set out below. This website uses cookies that fall into all categories.
- Strictly necessary cookies – These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies certain services you have asked for cannot be provided.
- Statistics (Performance) cookies – These cookies collect information on the pages visited. These cookies collect information about how users use a website, for instance which pages users go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how the website works.
- Statistics (Performance) cookies – These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may also be used to help provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity to other websites.
By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.
Information about third parties
If you provide us with personal information about a third party, in doing so you will be representing to us that you have that third party’s consent for us to collect and handle their personal information in accordance with this policy – and we will be collecting the information on that basis.
Use and Disclosure
To whom may we disclose your information?
We only use and disclose your personal information for the purpose for which it was collected, or for a related purpose as permitted by the Act or for uses which you have given consent (which may be express or implied). Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.
We may disclose your personal information to:
- our employees, contractors or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you;
- suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes;
- any organisation for any authorised purpose with your express consent;
- anyone whom we are required or authorised by law to do so;
- relevant authorities when Elastotec believes that unlawful or undesirable activity is being or has been conducted; or
- anyone authorised by you to receive your personal information (your consent may be express or implied, and can be withdrawn at any time).
Other than the above, we will generally only disclose your personal information (including sensitive information) to third parties on the basis that they agree with us to keep your information confidential (except where we are authorised or required by law to disclose the information). In addition, Elastotec will otherwise only disclose personal information to a third party where Elastotec has a belief that its use and/or disclosure is necessary:
- to lessen or prevent threats to an individual’s life, health or safety;
- to investigate any unlawful or undesirable activity or serious misconduct which is being or has been conducted;
- to assist enforcement bodies with their activities;
- to assist in locating a missing person;
- to establish, exercise or defend a legal or equitable claim; or
- for the purpose of confidential alternative dispute
You consent to us disclosing your personal information to the third parties listed above, and similar organisations who may in turn provide your information to other third parties. You can withdraw your consent at any time by informing us in writing (except where we are authorised or required by law to disclose the information).
Direct marketing materials
Elastotc may send you direct marketing communications and information about our products and services that we consider may be of interest to you. We will send these communications in various forms, including: mail, SMS, and email, following applicable marketing laws, such as the Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see details below) or by using opt-out facilities provided in the marketing communications. We will then ensure that we remove your name from our mailing list.
We do not provide your personal information to other organisations for direct marketing.
How do we protect your information?
We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Under 13 year olds
This web site is not intended or designed to for children under the age of 16. We do not knowingly collect personal information from or about any person under the age of 16. If you are under 16 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
Your rights
You are entitled to ask:
- for a copy of the personal information we hold about you, and details about how we are processing your personal information;
- to have any inaccuracies in your personal information corrected;
- if we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
- to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested). Please contact us using the details set out below if you would like to exercise any of these rights. You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In Australia, the supervisory authority is the Office of the Australian Information Commissioner (https://www.oaic.gov.au/).
Overseas Disclosure
Generally, we will not disclose your personal information to overseas recipients except with your consent or where we are required or authorised to do so by law. Occasionally, we may disclose personal information to overseas recipients in the course of our business. Where we do disclose your personal information to overseas third parties, we will take such steps as are reasonable to ensure that your personal information is handled in accordance with the Act and this policy.
Data Breach
If a data breach or suspected data breach occurs, we will undertake a prompt investigation, which will include an assessment of whether the incident is likely to result in serious harm to any individuals. In such a situation we will comply with the requirements of the Act which may require notification to the Office of the Australian Information Commissioner (OAIC) and affected individuals. Please contact us if you have reason to believe or suspect that a data breach may have occurred, so that we can investigate and, if necessary, undertake appropriate containment, risk-mitigation and notification activities as required.
How to contact us
If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at the following address: sales@elastotec.com.au
Changes to this privacy policy
We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.
Data Protection Officer
Please contact our offices at sales@elastotec.com.au